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Customer Service
- Online Shopping
- Once you have found the item that you want, click “Add to Bag” and the item will be added to your shopping bag. If you want to keep shopping, click “Continue Shopping” and you’ll jump back to the last page you were shopping on. If you are finished shopping, click “Your Shopping Bag” at the top of any category page.
- Once you have completed the checkout process you will be notified via email that we have received your order. Orders will ship within 2 business days of purchase, pending availability and credit card verification using your preferred shipping method. Upon shipment, you will be notified of your tacking number via email.
- What Credit Cards Do You Accept?
- We use PayPal for order processing. You will be redirected to PayPal.com upon checking out to submit payment.
- Shipping Basics
- Orders placed Monday through Friday before 1 PM PST will begin processing that day, excluding holidays, and will ship within two business days pending availability and credit verification. All orders placed after 1 PM PST will begin processing the next business day, and ship within two business days. Orders placed on Friday after 1 PM PST will begin processing on the following Monday. We will contact you if the merchandise you have selected is not currently in stock or if we need additional information provided for credit verification. We do not offer Saturday delivery.
- Order Tracking
- You will be contacted via email with your order confirmation and tracking number once your order has been shipped.
- Return Policy
- We want to ensure that you are completely satisfied with your purchase. Returns and exchanges are accepted for a refund on merchandise within 21 days of your order receipt. All sale items are final sale, and can not be returned. We accept returns and exchanges on full price merchandise that has not been worn, altered, or washed and with all tags attached. All merchandise eligible for return or exchange must be in its original, unused condition. Please note that we do not refund initial or return shipping and handling charges.
- Where do I send my Return or Exchange to?
- Please send your return or exchange to:
Dan Eldon
1075 South Vail Ave
Montebello, CA 90640
- Please send your return or exchange to:
- When will my credit card be refunded?
- Once we receive your package we will notify you via email at the address used at the time of the initial transaction. We will refund your original form of payment within five business days. Please note that your bank may require additional days to process and post this transaction to your account once they have received the information from us.
- Contact Dan Eldon
- Customer Service:
info@daneldon.com
- Customer Service: